customer service representative

Kyla

500/mo
victorias city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a Professional Customer Service representative, I am a Hard working person and dedicated to task. i am willing to learn every new knowledge and and improve my skills. i can work under-pressure and i can work with new people and environment.

Top Skills

Adobe Illustrator · <1 yearAdobe Photoshop · <1 yearCanva · <1 yearCapCut · <1 yearDocument Management · <1 year

Skills & Expertise

Content & Writing

Email CopywritingBeginner
Landing Page CopyBeginner

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
Adobe IllustratorBeginner
Adobe PhotoshopBeginner
CapCutBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Document ManagementBeginner

Work Experience

customer service rep

iqor

Oct 2025 - Dec 2025

Job Responsibilities:

same with my first account with them, but this is a flower account Its a seasonal sales account, we place the order for the customer that cant use the application on their phone. we also monitor the shipping and the date of arrival of the order, we also monitor the account and the payment method

CUSTOMER SERVICE REP

Iqor

Aug 2023 - Oct 2023

Job Responsibilities:

Its a seasonal sales account, we place the order for the customer that cant use the application on their phone. we also monitor the shipping and the date of arrival of the order, we also monitor the account and the payment method.

CUSTOMER SERVICE REP

Ubiquity

Mar 2022 - Jun 2022

Job Responsibilities:

Its a back office account which we review the clients document and we verify if the document is true copy from the government.

CUSTOMER SERVICE REP

Focus Direct Inc

Feb 2021 - Jun 2021

Job Responsibilities:

Assisting Customer Regarding with their debit card, cancellation and renewal. the second account i handled with this company is a warranty account, warranty for their appliances and renewal of the warranty policy with us.

Quick Stats

Age27 years
English LevelFluent
ID VerificationNot verified
Portfolio
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