•Administrative Support & Customer Service •Medical Support•Administrative Support & Customer Service •Medical Support
Krizzel
ID Verified$500
per month
($3/hour)
Profile Description
I have over 7 years of experience as a Customer Service Representative, including medical patient care and admin support. I helped patients with medication refills and spoke professionally with doctors and medical staff. I handle sensitive information with care. As a CSR, I assist customers, process orders, and resolve concerns clearly. I also have property coordination experience - managing schedules, keeping accurate records, and communicating well via calls and emails. I am reliable, organ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Chat Operator
CHATTER XO
Jan 2025 - Oct 2025
Key Achievements:
Manage direct messages, scheduled content post and stories, do basic media editing, write scripts and content descriptions.
Sr Contact Center Associate
COLLECTIVE SOLUTIONS
Oct 2022 - Dec 2024
Key Achievements:
Processing roadside assistance and maintaining accurate customer records, ensuring customer satisfaction, and identifying opportunities to improve processes.
Specialty Pharmacist (Patient Care Coordinator)
OPTUM GLOBAL SOLUTIONS
Nov 2019 - Oct 2021
Key Achievements:
Responsible for assisting patients who are calling for a refill of their medication. Dealing with Medical Assistants and Medical Doctors for patients’ prescription.
Administrative Assistant/PMA
Buckley Buy houses
Jan 2017 - Nov 2019
Key Achievements:
Organized and managed schedules, appointments, and team calendars. Handled incoming phone calls, responded to emails, and assisted with inquiries. Maintained accurate records, files, and database information to keep all data complete and up to date. Supported daily operations with reliable administrative tasks and careful organization.
Customer Service Representative
Iqor Philippines, Inc.
Apr 2015 - Nov 2016
Key Achievements:
Order processing for a business that includes dataentry, customer service, tracking order, and ensuringthe customer gets the proper item.