Technical support/sales representativeTechnical support/sales representative
Kristine
1,500/mo
Angeles city, Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$1,500
per month
($9/hour)
Member since October 2026
Profile Description
Licensed Professional Teacher (LPT) with 4 years of BPO experience in US customer service. Passionate about helping customers, skilled in problem-solving, de-escalation, and clear communication. Known for empathy, patience, and consistently exceeding CSAT and quality targets. Looking for a US-based customer service role where I can deliver exceptional support.
Top Skills
Account Management · <1 yearAdobe Illustrator · <1 yearAdobe InDesign · <1 yearAdobe Photoshop · <1 yearAdobe XD · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Live Chat SupportBeginner
ZendeskBeginner
IntercomBeginner
LiveChatBeginner
Help ScoutBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Power BIBeginner
Google Analytics 4Beginner
Data MiningBeginner
Predictive AnalyticsBeginner
MetabaseBeginner
Design & Creative
Adobe XDBeginner
Adobe PhotoshopBeginner
Adobe IllustratorBeginner
Adobe InDesignBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner
YouTube OptimizationBeginner
E-commerce & Marketplace
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
DropshippingBeginner
Order FulfillmentBeginner
Sales & Business Development
Cold CallingBeginner
Account ManagementBeginner
SalesforceBeginner
Specialized Skills
Online Course CreationBeginner
Curriculum DevelopmentBeginner
Language TeachingBeginner
Technical TrainingBeginner
Work Experience
Technical support /sales representative
Sutherland
Aug 2025 - Present
Key Achievements:
Top seller AHT Champion Best in repeats
Video SupportPhone SupportTechnical SupportTicket ManagementSalesforceOrder FulfillmentOrder ProcessingTechnical Training
Tech support
Concentrix
Nov 2022 - Apr 2024
Key Achievements:
Topseller AHT champion Top agent
Phone SupportTechnical SupportOrder FulfillmentOrder ProcessingSalesforceTechnical Training
Quick Stats
Age31 years
English LevelConversational
ID VerificationNot verified