Kirstin

Virtual Assistant, Client Relations, Customer Service

Kirstin

ID Verified
1,500/mo
St Francis bay, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Business Administration student with international experience in client relations, front-desk operations, transaction processing, team coordination, and luxury guest service. Experienced in Forbes 5-star environments serving discerning guests while maintaining high standards of professionalism, attention to detail, communication, and discretion. Practical background in customer enquiries, quotations, POS systems, cash and card transactions, stock control, scheduling, social media, and daily oper...

Top Skills

Adobe Photoshop · <1 yearAsana · <1 yearBardeen · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Video SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner

E-commerce & Marketplace

ShopifyBeginner
EtsyBeginner

Specialized Skills

OnboardingBeginner
Performance ManagementBeginner
Compensation & BenefitsBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
BardeenBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
AsanaBeginner

Work Experience

Hospitslity Service

Kennebunkport Resort Collection

Apr 2025 - Present

Job Responsibilities:

• Coordinated the complete guest experience in a high-end resort environment and built positive client relationships. • Processed transactions accurately and used POS technology for automated processing and kitchen communication. • Worked closely with colleagues to maintain efficient daily operations and professional standards.

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified

Education

Associate's Degree

University Of The People

2023 - 2026