General Admin Assistant

Kirk

1,200/mo
Talisay City, Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I bring 19 years of experience in the BPO and operations industry, progressing from frontline customer and technical support roles into senior operations management. For the past 8 years, I served as a Senior Operations Manager supporting a large-scale account, where I coordinated teams, managed operational priorities, tracked performance and deliverables, worked with cross-functional stakeholders, and helped improve processes and workflows. Beyond people management, much of my work has involve...

Top Skills

Email Support · 10 yearsPhone Support · 10 yearsTechnical Support · 10 yearsCalendar Management · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Technical SupportExpert
Live Chat SupportBeginner

Virtual Assistance & Admin

Meeting CoordinationBeginner
Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

Business Development Manager

Zanderio AI

Jun 2026 - Aug 2026

Senior Operations Manager

TasksEveryDay

Apr 2018 - Mar 2026

Team Lead

Lexmark

Jul 2013 - Nov 2017

Advanced Support Group

Teletech

Aug 2009 - Jan 2013

Quick Stats

Age45 years
English LevelFluent
ID VerificationNot verified
Portfolio
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