Keziah

Customer Service and Technical Support

Keziah

ID Verified
750/mo
Davao, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 2 years and 4 months of experience in technical support, where I developed my skills in troubleshooting technical issues, assisting customers, and providing effective solutions to ensure customer satisfaction. I am a motivated, detail-oriented, and customer-focused individual who is always willing to learn and improve my skills. I believe that my experience and dedication make me a good candidate for this position.

Top Skills

Email Support · 2 yearsJira · 2 yearsLive Chat Support · 2 yearsTechnical Support · 2 yearsTicket Management · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Technical SupportIntermediate
Email SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate

Virtual Assistance & Admin

JiraIntermediate

Specialized Skills

GDPR ComplianceIntermediate
Terms & ConditionsIntermediate

Work Experience

Senior Account Executive

Flatworld Solutions Philippines

Jun 2024 - Oct 2026

Quick Stats

Age24 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Bachelor's Degree

University of Southeastern Philippines

2020 - 2024