Virtual Assistant CSR

Christian

1,000/mo
Laguna, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Versatile and results-oriented Customer Service & Technical Support Specialist with extensive experience across financial, telecommunications, technical support, and e-commerce industries. Proven expertise in technical troubleshooting, inbound sales, account management, and handling sensitive financial information securely while maintaining exceptional quality targets and customer satisfaction.

Top Skills

Phone Support · 3 yearsB2C Sales · 2 yearsTechnical Support · 2 yearsCustomer.io · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Technical SupportIntermediate
Customer.ioBeginner
Email SupportBeginner

Sales & Business Development

B2C SalesIntermediate

Finance & Accounting

Financial ReportingBeginner

Specialized Skills

OnboardingBeginner

Work Experience

Technical Support Expert Sales

Asurion

Mar 2026 - Oct 2026

Key Achievements:

top seller of the month

Technical SupportCustomer.ioEmail SupportPhone SupportB2C Sales

Inbound Sales Representative

accenture

Nov 2024 - Mar 2026

Key Achievements:

Top seller of the month, Acting SME ( subject matter expert)

Technical SupportCustomer.ioFinancial ReportingB2C SalesPhone SupportEmail Support

Credit Representative

Foundever

Jul 2024 - Nov 2024

Financial ReportingCustomer.io

Customer Service Representative

concentrix

Feb 2024 - Jul 2024

Financial ReportingCustomer.io

Customer Service Representative

Ttec

Nov 2022 - Jul 2023

Customer.ioTechnical Support

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified