Karlyn

Virtual Assistant

Karlyn

ID Verified
600/mo
Dasmarinas, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Virtual Assistant, Social Media Manager, and Digital Operations Assistant with a strong foundation in hospitality management, bringing meticulous attention to detail, proactive anticipation of needs, and calm execution under pressure. Experienced since 2021 in streamlining executive workflows, managing multi-account inboxes to zero, and coordinating complex domestic and international travel. Certified in Google Workspace and Inbound Marketing, with advanced proficiency across modern productivity...

Top Skills

Canva · 5 yearsCapCut · 5 yearsNotion · 5 yearsVideo Editing · 5 yearsCalendar Management · 3 years

Skills & Expertise

Design & Creative

CanvaExpert
CapCutExpert
Video EditingExpert
Social Media GraphicsAdvanced
Presentation DesignAdvanced
Logo DesignAdvanced

Customer Success

Email SupportAdvanced

E-commerce & Marketplace

TikTok ShopAdvanced
Facebook MarketplaceAdvanced
Inventory ManagementAdvanced
Product Listing OptimizationAdvanced
Order ProcessingAdvanced

Virtual Assistance & Admin

NotionExpert
Calendar ManagementAdvanced
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyBeginner
AsanaBeginner
TrelloBeginner

Work Experience

Customer Support & Marketing Assistant

Romimang Online Shop

Jan 2021 - Feb 2024

Key Achievements:

Responded to customer inquiries via Facebook Messenger and provided timely support regarding orders, products and shipping. Maintained and organized customer and order information using Google Sheets, ensuring accurate record-keeping. Designed 30+ social media graphics per month using Canva, contributing to a 25% increase in client engagement over 6 months.

CanvaLogo DesignSocial Media GraphicsCapCutTikTok ShopPresentation DesignVideo EditingFacebook MarketplaceOrder ProcessingProduct Listing OptimizationEmail ManagementInventory Management

Personal Assistant

Romimang Online Shop

Jan 2021 - Feb 2024

Key Achievements:

Managed executive workflows and multi-account inboxes for Romimang Online Shop from 2021 to 2024, achieving a consistent 45-minute response turnaround and inbox zero. Coordinated 15+ flawless domestic and international travel itineraries alongside 40+ weekly calendar events with zero scheduling conflicts. Designed over 30 monthly on-brand social media graphics and promotional assets in Canva, driving a 25% engagement lift while handling inventory tracking, product listings, and order processing.

CanvaLogo DesignEmail SupportInventory ManagementCalendar ManagementExecutive Assistant ServicesDocument ManagementCalendlyTrelloAsanaMeeting CoordinationResearch & Information GatheringTravel PlanningProduct Listing OptimizationTikTok ShopCapCutSocial Media GraphicsPresentation DesignVideo EditingFacebook MarketplaceOrder ProcessingData EntryEmail ManagementPersonal Assistant ServicesNotion

Social Media Manager / Digital Assistant

BigBrew

May 2021 - Feb 2023

Key Achievements:

Managed daily digital operations and multi-channel customer communications, achieving rapid response times and consistent engagement across social platforms. Streamlined inventory tracking, product listing updates, and order processing workflows to support smooth daily operations. Designed on-brand promotional assets and marketing graphics to boost local brand visibility and customer interaction.

Facebook MarketplaceOrder ProcessingSocial Media GraphicsCapCutCanvaLogo DesignInventory Management

Quick Stats

Age22 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

Google Workspace Certification
Inbound Marketing Certification

Education

Bachelor's Degree

Lyceum of the Philippines University

2022 - present