Virtual Assistant

Karen

1,400/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Support Professional with extensive experience in technical support, floor support, customer service, appointment setting and complaints management. Proven track record of providing high-quality email, chat, and phone support, managing customer escalations, and handling data entry and social media tasks efficiently.

Top Skills

Phone Support · 7 yearsTechnical Support · 5 yearsEmail Support · 4 yearsZendesk · 3 yearsAsana · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportExpert
Email SupportAdvanced
ZendeskAdvanced
Live Chat SupportBeginner
Social Media SupportBeginner
FreshdeskBeginner
LiveChatBeginner

E-commerce & Marketplace

ShopifyBeginner
Shopify PlusBeginner
EtsyBeginner
Order ProcessingBeginner
GorgiasBeginner

Virtual Assistance & Admin

Data EntryBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner

Quick Stats

Age35 years
English LevelFluent
ID VerificationNot verified
Portfolio
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