Customer representative

Kamogelo

1,000/mo
South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

A detail-oriented and proactive Administrative Professional with over 3 years of progressive experience across the financial, service, and administrative sectors. My core strengths lie in high-volume data capturing, digital data migration, CRM database management, and maintaining strict compliance frameworks (such as POPIA). I have a proven track record of optimizing office workflows, reducing wait times, and migrating users to digital platforms.

Top Skills

Account Management · <1 yearAccountant (CPA) · <1 yearAccounts Payable/Receivable · <1 yearAI Safety & Alignment · <1 yearAmplitude · <1 year

Skills & Expertise

AI & Automation

GitHub CopilotBeginner
Prompt EngineeringBeginner
AI Safety & AlignmentBeginner

Content & Writing

Email CopywritingBeginner
Product DescriptionsBeginner
Creative WritingBeginner
CopywritingBeginner

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
Customer.ioBeginner
LiveChatBeginner
IntercomBeginner
FreshdeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
R ProgrammingBeginner
Power BIBeginner
Data VisualizationBeginner
Google Analytics 4Beginner
AmplitudeBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
DropshippingBeginner
Order ProcessingBeginner

Finance & Accounting

SageBeginner
WaveBeginner
XeroBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner
Financial ReportingBeginner
Payroll ProcessingBeginner
Tax PreparationBeginner
Budget ManagementBeginner
Accountant (CPA)Beginner
Financial AnalysisBeginner
Risk ManagementBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Sales PresentationsBeginner
Account ManagementBeginner
SalesforceBeginner
Zoho CRMBeginner
PipedriveBeginner
ZoomInfoBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
TrelloBeginner

Work Experience

Administrator and personal Assistant

Brenda black swim School

Jan 2026 - Mar 2026

GitHub CopilotAI Safety & AlignmentEmail SupportPrompt EngineeringProduct DescriptionsEmail CopywritingLive Chat SupportSocial Media SupportPhone SupportTicket ManagementIntercomCustomer.ioGoogle Sheets (Advanced)Data VisualizationPower BISageBookkeepingFinancial ReportingFinancial AnalysisB2B SalesTravel PlanningEmail ManagementDocument ManagementData Entry

Customer service consultant

Capitec bank

Mar 2023 - Sep 2025

Email CopywritingProduct DescriptionsEmail SupportPhone SupportLead ManagementTicket ManagementCustomer.ioExcel (Advanced)Google Sheets (Advanced)Power BIFinancial ReportingAccountant (CPA)Financial AnalysisSales PresentationsSalesforceNegotiationAccount ManagementData EntryDocument Management

Bank better champion

Capitec Bank

May 2022 - Mar 2023

Email CopywritingProduct DescriptionsPhone SupportEmail SupportTicket ManagementCustomer.ioPower BIGoogle Sheets (Advanced)Google Analytics 4Accounts Payable/ReceivableFinancial ReportingFinancial AnalysisBudget ManagementSales PresentationsSalesforceEmail Management

Customer facing team member

Kfc

Dec 2021 - May 2022

Email CopywritingEmail SupportProduct DescriptionsCustomer.ioSales PresentationsSalesforcePipedrive

Quick Stats

Age25 years
English LevelConversational
ID VerificationNot verified

Certifications

Google AI essentials
Office administrator
End user computing

Education

Certificate

Ekurhuleni west TVET College N6

2020 - 2021

High-school

Thoko Thaba high School

2018 - 2018