Juvelyn

General Va

Juvelyn

ID Verified
600/mo
Digos City, Philippines
Looking for Part-time
6 hours/day
Availability: US / EU timezone

Profile Description

With a total of 8+ years of combined experience in BPO, customer service, sales, technical support, appointment setting, and virtual assistance, along with 3+ years of experience as a Countertop Estimator. In my estimating roles, I’ve handled CounterGo quotations, material and slab calculations, pricing, invoices, cutouts, client revisions, and coordination with suppliers and project managers. I’m also comfortable with administrative tasks, email communication, follow-ups, and keeping projects ...

Top Skills

3D Modeling · <1 yearAirbnb · <1 yearB2B Sales · <1 yearCalendar Management · <1 yearCanva · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Technical SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner
3D ModelingBeginner

Real Estate Operations

Real Estate ListingBeginner
AirbnbBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Cold CallingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
Monday.comBeginner

Work Experience

General VA

MarbleYard LLC.

Jun 2023 - Present

Job Responsibilities:

- Create Countertop Estimates - Create and Send Invoice for Slab Material and Fab & Install - Coordinate with Clients - Check Calendar of Meeting

Phone SupportExcel (Advanced)CapCutTechnical SupportGoogle Sheets (Advanced)3D ModelingEmail SupportCalendar ManagementMeeting CoordinationEmail Management

Engagement Coordinator

Permalink support Services

Jul 2026 - Sep 2026

Job Responsibilities:

- Create Data for possible Leads - Answer Phone Calls for Client inquiry - Do outbound Calls - Coordinate with client - Create meeting event

Cold Email OutreachCalendar ManagementMeeting CoordinationEmail ManagementCold CallingDocument Management

Countertop Estimator, Project Manager

Axxon in Stone

Feb 2025 - May 2025

Job Responsibilities:

- create countertop estimate for residential and commercial accounts - coordinate with the Project Manager about the Project. - Create invoice for Fab & Install

Email ManagementDocument Management

counterop estinmator

Zsolt Granite Corp

Aug 2024 - Feb 2025

Job Responsibilities:

- create countertop estimate for residential and commercial accounts - coordinate with the Project Manager about the Project. - Create invoice for Fab & Install

Cold Email OutreachMeeting CoordinationEmail ManagementDocument ManagementPhone SupportTechnical Support

Billing and Sales Representative

VXI Global Holdings

Oct 2020 - Nov 2021

Job Responsibilities:

- Answer Calls with client billing issue - do initial Troubleshooting steps - upsell Products and services.

SalesforceTechnical SupportPhone Support

Sales Representative

Zello Online Services

Mar 2017 - Jun 2019

Job Responsibilities:

- Do Cold Calling for a Mortgage and Solar Campaign

Phone SupportReal Estate ListingLead GenerationB2B SalesCold Email OutreachCold CallingDocument Management

Technical Support Representative

Concentrix

Mar 2016 - Nov 2017

Job Responsibilities:

- Resolves Customer Technical Issues - Assist in setting up router and other devices that connected to internet - Assist in Troubleshooting steps

Cold Email OutreachSalesforceEmail ManagementDocument ManagementPhone SupportTechnical Support

Quick Stats

Age32 years
English LevelConversational
ID VerificationVerified
Portfolio
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