Joven

BPO- CSR( Billing, Retention, Technical and Retail)

Joven

2,500/mo
Bacolod, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have over five years of experience in the BPO industry, handling different accounts, including Retail, Billing, Technical Support, and Customer Service. My experience has helped me develop strong communication, organizational, problem-solving, and teamwork skills. I am a fast learner, dependable, and willing to take on new challenges. Although my background is mainly in BPO, I am confident that my skills are transferable to this position. I am willing to undergo training, follow company proced...

Top Skills

B2C Sales · <1 yearCold Calling · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Technical SupportBeginner

Sales & Business Development

Cold CallingBeginner
B2C SalesBeginner

Work Experience

CSR, SME

IQOR

Sep 2023 - Aug 2025

Key Achievements:

Handled Order entry, customer support through voice, email and chat

Email SupportPhone SupportLive Chat Support

Quick Stats

Age27 years
English LevelFluent
ID VerificationNot verified