E-commerce Customer SupportE-commerce Customer Support
Joseph
800/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since November 2026
Profile Description
Customer support is one of the most important aspects of an e-commerce business. It builds trust, strengthens brand reputation, and keeps customers coming back. And I’m here to help you deliver an excellent customer experience. I can support you with various customer service tasks such as: Email & Live Chat Support, Order Tracking & Status Updates, Refunds, Returns & Exchanges Processing, Handling Complaints & Escalations, Responding to Product Inquiries, Ticket Management, Updating Customer In...
Top Skills
Email Management · <1 yearEmail Support · <1 yearGorgias · <1 yearOrder Fulfillment · <1 yearOrder Processing · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Email ManagementBeginner
Customer Success
Email SupportBeginner
Ticket ManagementBeginner
E-commerce & Marketplace
ShopifyBeginner
GorgiasBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Quick Stats
Age26 years
English LevelConversational
ID VerificationNot verified
Portfolio
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