CSR, Operations Supervisor, Virtual Assistant

Joseph

1,500/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Versatile professional with expertise in Data Analysis, Scheduling (corporate and home care), and Virtual Assistance. Skilled in managing client appointments, resource allocation, and workflow optimization. Experienced in tools including Google Suite, Microsoft Excel, Tableau, Power BI, SQL, CRM platforms (Salesforce, HubSpot, Zoho), home care scheduling software (e.g., WellSky), and project management tools (Trello, Asana, ClickUp). Adept at ensuring client satisfaction, optimizing schedules, a...

Top Skills

Tableau · 6 yearsCustomer.io · 5 yearsEmail Support · 5 yearsExcel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Video SupportExpert
LiveChatExpert
Customer.ioExpert
ZendeskExpert
Lead ManagementAdvanced
Ticket ManagementIntermediate

Data & Analytics

TableauExpert
Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Power BIExpert

E-commerce & Marketplace

Amazon Seller CentralIntermediate

Human Resources

RecruitmentExpert
TimekeepingExpert

Virtual Assistance & Admin

Travel PlanningExpert
Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Executive Assistant ServicesIntermediate
ClickUpIntermediate
TrelloIntermediate

Quick Stats

Age27 years
English LevelConversational
ID VerificationNot verified