Customer Service Representative

Joselle

ID Verified
600/mo
Albay, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated customer service, sales, and virtual assistant professional with over a year of experience handling inbound and outbound calls in high-volume environments. Skilled in appointment setting, lead generation, and outbound sales, along with lead sourcing and administrative support as a VA. Proven ability to engage clients, handle objections, and consistently meet performance targets while delivering excellent customer experiences. Experienced in CRM tools and fast-paced, results-driven sett...

Top Skills

Phone Support · 2 yearsAdobe Photoshop · <1 yearAdobe Premiere Pro · <1 yearAdobe XD · <1 yearAirtable · <1 year

Skills & Expertise

Customer Success

Phone SupportIntermediate
Live Chat SupportBeginner
Email SupportBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

Adobe XDBeginner
Adobe PhotoshopBeginner
CanvaBeginner
Adobe Premiere ProBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner

Marketing & Growth

HubSpotBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
B2C SalesBeginner
SalesforceBeginner
ZoomInfoBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
AirtableBeginner

Quick Stats

Age26 years
English LevelConversational
ID VerificationVerified