Real Estate Virtual AssistantReal Estate Virtual Assistant
Josel
ID Verified$100
per month
($1/hour)
Profile Description
Organized, detail-oriented, and customer-focused professional with a total of 4+ years of experience in customer service, appointment setting, and administrative support within the BPO industry. Skilled in managing administrative tasks, handling client communications, coordinating schedules, maintaining accurate records, managing data, and providing reliable day-to-day operational support. Proficient in using CRM platforms and productivity tools, including AppFolio Property Manager, GoHighLevel,...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Real Estate Operations
Virtual Assistance & Admin
E-commerce & Marketplace
Marketing & Growth
Work Experience
Administrative Assistant
SPLACE
Oct 2025 - Oct 2026
Job Responsibilities:
Conducted targeted outreach to prospective providers and responded to inbound calls, live chats, SMS, and email inquiries. Qualified providers for inclusion in a business portal roster and scheduled appointments. Coordinated provider dispatching, schedule confirmations, cancellations, disputes, and escalations. Maintained daily productivity tracking and quality audits, and processed financial payo...
Appointment Setter
SPLACE
Sep 2024 - Sep 2025
Job Responsibilities:
Made outbound calls to contact and engage prospective leads for a US-based casting campaign. Managed calendar slots and confirmed appointments with casting candidates. Handled incoming inquiry calls and provided accurate information about schedules and casting requirements. Maintained clear communication and appointment details to support an organized scheduling process.
E-Commerce Customer Support Representative
CENTREFY BPO SERVICES
Jul 2023 - Sep 2024
Job Responsibilities:
Managed inbound and outbound customer interactions through multiple communication channels, including phone, email, and live chat. Assisted customers with product inquiries, order status updates, shipment tracking, and delivery follow-ups. Guided customers through website navigation, basic troubleshooting, and the online checkout process to ensure a smooth purchasing experience. Provided timely, a...
Account Executive
FLAT WORLD SOLUTIONS
Oct 2021 - Jun 2023
Job Responsibilities:
Conducted outbound telemarketing calls to senior clients to introduce Medicare policy upgrades, explain available benefits, and generate interest in additional coverage options. Screened and qualified interested prospects by verifying eligibility and assessing their interest, then transferred qualified leads to sales closers for further discussion and enrollment. Maintained professional communicat...