Virtual AssistantVirtual Assistant
Josebyl
$500
per month
($3/hour)
Profile Description
Basic Administrative Support Basic Email Handling (Gmail) Basic Data Entry (Excel) Customer Service Microsoft Word, Excel, PowerPoint Organization & Time Management Fast Learner & Adaptable Willing to Learn and Adapt to New Tools and Tasks
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Work Experience
Customer Care Representative
Alorica
Sep 2022 - Oct 2026
Key Achievements:
1.Answer consumer calls and give precise, satisfactory responses to their questions and concerns. 2. De-escalate customer complaints by providing patient support and assistance. 3 Inform clients and customers about the company's new policies, services, and products by giving them a call. 4. Help callers with troubleshooting, using the products or services, or navigating the company website. 5. Examine client or customer accounts and provide updates and details regarding warranties, billing, shipping, and other account items. 6. Work together with other call center specialists to enhance customer support. Assist in educating new hires about the company's customer management procedures.
Quick Stats
Education
Bachelor's Degree
Monkayo College of Arts, Science and Technology
2018 - 2022