Jonna

Virtual Assistant

Jonna

750/mo
Cavite, Philippines
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and results-driven professional with experience in customer service, collection, cold calling, account management, and administrative support. Skilled in client communication, lead generation, CRM management, and problem-solving, with a strong commitment to achieving targets, maintaining accurate records, and delivering excellent customer satisfaction.

Top Skills

Airtable · <1 yearAsana · <1 yearCalendar Management · <1 yearCalendly · <1 yearChatGPT for Marketing · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
ZendeskBeginner
LiveChatBeginner

Real Estate Operations

Real Estate ListingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
Monday.comBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner
AirtableBeginner

Specialized Skills

Contract ReviewBeginner

Marketing & Growth

Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
ChatGPT for MarketingBeginner
GoHighLevelBeginner
Email MarketingBeginner
HubSpotBeginner

Work Experience

Admin / Transaction Coordinator

Woodards Bentleigh

Jan 2026 - Oct 2026

Key Achievements:

Provided administrative and operational support to real estate agents and property managers. Managed client inquiries, emails, appointment scheduling, property listings, CRM databases, and documentation. Coordinated property inspections, maintained accurate records, assisted with marketing activities, and ensured efficient communication between clients and the real estate team while delivering excellent customer service.

Email SupportReal Estate ListingPhone Support

Cold Caller Appointment Setter

Contractors Group

Jan 2023 - Dec 2025

Key Achievements:

Responsible for making outbound calls to potential clients, property owners, buyers, and sellers to generate leads and identify real estate opportunities. Conducted cold calling campaigns, introduced real estate services, qualified prospects, scheduled appointments for real estate agents, and maintained accurate client information in the CRM system. Handled customer inquiries, followed up with potential leads, and built positive relationships with clients while supporting the sales team in achieving business targets.

Email SupportPhone SupportLive Chat Support

Quick Stats

Age25 years
English LevelConversational
ID VerificationNot verified

Certifications

TESL COURSE

Education

Associate's Degree

APEC SCHOOLS

2017 - 2019