Jonah

Virtual assistant

Jonah

1,500/mo
Manila, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven and customer-focused Online Seller and Small Business Owner with hands-on experience in e-commerce operations, product listing, inventory management, sales monitoring, order processing, and customer service. Skilled in managing online product sales, handling customer inquiries, maintaining product information, and coordinating orders to ensure smooth daily business operations. Organized, adaptable, and detail-oriented, with strong communication skills and a willingness to learn ne...

Top Skills

Calendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearEmail Management · <1 yearPersonal Assistant Services · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner

Work Experience

Small business owner/live seller

Tiktok

Jan 2024 - Oct 2026

Key Achievements:

*Successfully managed day-to-day operations of a small online clothing business, including product listing, inventory management, pricing, and order processing. * Built and maintained positive customer relationships by responding to inquiries, handling orders, and providing customer service. * Developed practical skills in online selling, sales monitoring, product promotion, and managing customer transactions. * Managed multiple business tasks efficiently, including tracking available stock, updating product information, and coordinating customer orders. * Gained hands-on experience in e-commerce operations, problem-solving, time management, and adapting to changing customer Education Graduate * Earned a Bachelor of Secondary Education degree, demonstrating strong communication, organization, and interpersonal skills. * Developed skills in lesson preparation, time management, and adapting communication to different learning needs through teaching internship experience. * Passed the Licensure Examination for Teachers (LET), demonstrating professional knowledge and commitment to continuous learning. Customer Service Representative (CSR) *Gained hands-on experience assisting customers with account verification and internet installation requests. * Developed customer service and communication skills by addressing customer concerns and providing clear information. * Supported customer account inquiries and communicated service plan upgrade options when applicable. * Strengthened problem-solving, patience, and the ability to work under pressure while handling customer interactions.

Quick Stats

Age34 years
English LevelConversational
ID VerificationNot verified

Certifications

Licensed Professional Teacher

Education

Bachelor's Degree

St. Claire College of Caloocan

2015 - 2019