Virtual Assistant

Jomer

600/mo
QUEZON CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

My name is Jomer, and I have over 11 years of experience in the BPO industry. I started my career at Teleperformance and later joined TELUS, where I handled customer service, collections, and accounts receivable for US and Canadian customers. Throughout my career, I developed strong communication, problem-solving, and time-management skills. I'm experienced in handling billing and payment inquiries, resolving account discrepancies, and managing customer concerns. I've also been working from hom...

Top Skills

Accounts Payable/Receivable · 10 yearsCalendar Management · 10 yearsData Entry · 10 yearsDocument Management · 10 yearsEmail Management · 10 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
Video SupportExpert
Ticket ManagementExpert
LiveChatExpert
Technical SupportExpert

Content & Writing

Email CopywritingBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Finance & Accounting

Accounts Payable/ReceivableExpert
Financial ReportingExpert
QuickBooksBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Data EntryExpert

Quick Stats

Age37 years
English LevelConversational
ID VerificationNot verified

Education

Bachelor's Degree

Isabela State University

2006 - 2010