Medical Virtual AssistantMedical Virtual Assistant

Job Responsibilities:

Food, Health and wellness product distributor world-wide

Job Responsibilities:

Triage calls from patients and address their inquiries. Handle calls from doctors, clinic staff, nurses, MAs, and insurance representatives. Efficiently transfer calls to the appropriate personnel as required. Manage patients' appointments, and schedule consults, follow-ups, and simulations. Initiate outbound calls to remind patients of upcoming appointments and request medical records from doctor... more...

Job Responsibilities:

Receive inbound calls, interview and qualify cancer patients for Cancer Genetic Tests based on Medicare guidelines. Verify an update patients' information in the CRM system.

Job Responsibilities:

Review and qualify patients' medical records to ensure compliance with diagnosis requirements for DME orders, and accurately utilize EMR/EHR systems. Efficiently assign ICD-10 codes to relevant medical procedures, maintaining precision in coding practices. Verify patients' eligibility and benefits by establishing effective communication with various health insurance across the United States, utili... more...

Job Responsibilities:

Making outbound call to nursing facilities to schedule and request patient medical records after verifying HIPPA with health care staff and schedule patient records retrieval.

Job Responsibilities:

Providing customer service support over the phone to existing and new customers. Upselling Time Warner Cable services such as Cable, High-Speed Internet and Telephone. Strictly following the company's metrics to ensure Customer Satisfaction on every call.

Job Responsibilities:

Handles Inbound and Outbound calls to assist US-based customers in acquiring cable, highspeed internet, and telephony services. Assist basic trouble-shooting for inbound callers while upselling additional service features Strictly adhering to Key Performance Index to ensure quality of service is being provided during the call.