Hospitality and Customer Support ProfessionalHospitality and Customer Support Professional
John
1,500/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$1,500
per month
($9/hour)
Member since November 2026
Profile Description
Customer care and hospitality professional with 10+ years of experience in guest relations, reservations, and service support. Currently a remote Sales & Reservations Consultant for Captain Cook Cruises (Sydney), working across time zones. Previously spent seven years at IHG, progressing from Customer Care Representative to Hotel Help Desk Representative to Instant Service Center Coordinator, handling enquiries from both guests and hotel staff about hotel programs. Quick to learn, dependable, an...
Top Skills
Email Support · 10 yearsLead Management · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsTechnical Support · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Technical SupportExpert
Ticket ManagementExpert
Lead ManagementExpert
Social Media SupportAdvanced
LiveChatAdvanced
Video SupportIntermediate
Quick Stats
Age32 years
English LevelConversational
ID VerificationNot verified