Customer Service Representative / Back Office / Account ExecCustomer Service Representative / Back Office / Account Exec
John
$900
per month
($5/hour)
Profile Description
I have over 4 years of experience in customer service, dispatching, appointment setting, and administrative support. I have handled inbound and outbound calls, scheduling, ticket management, property reservations, payments, refunds, and data entry. I’m proficient in tools like Salesforce, VMware, Outlook, and Google Workspace, with a strong focus on customer satisfaction, organization, and efficient task management.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Customer Service Representative
OP360
Jul 2024 - Aug 2026
Key Achievements:
Handled Restaurant reservation management, process payment and refunds / Handled Healthcare Dental Dispatch Coordinator.
Account Executive
Flatworld Solutions
Oct 2023 - May 2024
Key Achievements:
Handled Appointment setting, cold calling, live transfers and lead sales.
Customer Service Representative
Ibex Globao
May 2023 - Sep 2023
Key Achievements:
Handled ticketing and booking, processing payments and itinerary.
Customer Service Representative
Sutherland Global Services
Feb 2022 - May 2023
Key Achievements:
Handled Property Management (VRBO) Process property listing for property owners and renters.
Quick Stats
Education
High-school
Ligao National High school
2012 - 2018