Admin & Customer Support Virtual AssistantAdmin & Customer Support Virtual Assistant
John
ID Verified$575
per month
($3/hour)
Profile Description
Administrative and customer support professional with hands-on experience handling client inquiries through live chat, WhatsApp, email, and phone calls. At Travegator Travel and Tours in Dubai, I maintained Zoho CRM records and pipelines, coordinated bookings and schedules, and processed client documents with a strong focus on accuracy. Most recently, I managed a small business’s Facebook and Instagram pages, edited product photos and videos, and replied to customer inquiries that led to sales. ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Sales & Business Development
Data & Analytics
Customer Success
Content & Writing
Design & Creative
Marketing & Growth
Work Experience
Social Media & Customer Support
Whimsy Mugs Co.
May 2026 - Sep 2026
Key Achievements:
Supported the business's online presence by uploading product photos and videos to Facebook and Instagram. Assisted customers by responding to product inquiries and supporting sales conversations. Improved the presentation of product content through image and video editing. Helped maintain active social media pages through regular content updates and customer interaction.
Operations / Client Support Associate
Travegator Travel and Tours
Apr 2025 - Dec 2025
Key Achievements:
- Supported customer communication across Zoho SalesIQ, WhatsApp, email, and phone, helping address inquiries through multiple channels. - Maintained accurate customer records and updated CRM pipelines to support organized client information and follow-ups. - Coordinated bookings, schedules, and travel documentation to support day-to-day travel operations. - Created and edited promotional video content for marketing and customer engagement.
Administrative / Technical Support Intern
Buenavista Community College
Jun 2024 - Nov 2024
Key Achievements:
Organized and verified student documents and examination results to support accurate recordkeeping. Supported administrative operations through data entry, filing, and document management. Troubleshot hardware, software, and connectivity issues to assist staff and users during office operations and examinations. Documented recurring technical problems to support issue tracking and troubleshooting.
Graphic Designer
Inabanga Print Solution
Dec 2019 - May 2021
Key Achievements:
Translated customer requirements into design work through clear communication and attention to detail. Managed customer revisions and design requests while working within deadlines. Balanced multiple design tasks while maintaining communication with customers throughout the process.