Business Development ManagerBusiness Development Manager
John
$1,800
per month
($10/hour)
Profile Description
Results-driven Operations and Business Development Manager with over 15 years of experience driving project advancement, B2B lead generation, and cross-functional team leadership. Operating remotely from the Philippines, I specialize in scaling customer support operations, cultivating high-value partnerships, and expanding strategic market reach for international clients. Whether navigating complex operational workflows, executing offshore market strategies, or delivering solution-focused client...
Work Experience
Business Development Manager
SL Avatar Call Center
Jan 2014 - Present
Key Achievements:
Penetrated new markets to drive sales growth, crafted high-value proposals that converted prospects, and directed staff training and mentorship programs.
Account Manager
Rebirth Capital Solutions
Aug 2023 - Aug 2025
Key Achievements:
Managed client accounts, expanded professional network, and oversaw client-facing projects and financial retention strategies.
Outbound Sales Manager, Representative
Dealgrace
Mar 2020 - Aug 2022
Key Achievements:
Executed high-volume outbound campaigns expanding the customer base and managed the end-to-end sales pipeline through targeted lead nurturing.
Trainer & Retention Manager, Customer Service Representative
Nations Info Corp
Mar 2019 - Mar 2022
Key Achievements:
Spearheaded customer retention initiatives to minimize churn, drove account value expansion via upselling, and designed comprehensive new hire training modules.
Training Manager, Customer Support
Red Pocket Mobile
Apr 2012 - Mar 2019
Key Achievements:
Negotiated contracts for high-volume enterprise orders, delivered comprehensive tier-level technical support, and directed onboarding programs for incoming hires.
Executive Assistant/VA/Social Media Manager
HoopJumper
Mar 2016 - Jan 2019
Key Achievements:
Managed complex executive calendars, architected automated email sequences, and designed compelling visual content across social media platforms.
Team Lead, Executive Virtual Assistant
Churchill Education
Jun 2015 - Nov 2016
Key Achievements:
Facilitated daily stand-up meetings to align team priorities, executed proactive student engagement outreach, and conducted routine audits of the student database.
Operations Manager
Northern Miles Outsourcing
Nov 2012 - Dec 2013
Key Achievements:
Optimized agent productivity to exceed client SLAs, executed high-volume outbound campaigns, and cultivated strategic collaborative relationships with key client accounts.