Johana

Sales Development Representative

Johana

ID Verified
1,000/mo
Cadiz City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Professional Summary Proactive and detail-oriented Virtual Assistant with over five years of experience in customer service, outbound sales, appointment setting, lead generation, and administrative support. Experienced in working with U.S.-based businesses, managing prospect outreach, qualifying leads, scheduling appointments, maintaining accurate CRM records, and coordinating follow-ups. Familiar with GoHighLevel (GHL), CRM systems, Google Workspace, and remote communication tools. Adaptable, o...

Top Skills

Apollo.io · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearClickUp · <1 year

Skills & Expertise

Customer Success

Lead ManagementBeginner
Email SupportBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Warm Outreach & Appointment SettingBeginner
Close.ioBeginner
Apollo.ioBeginner
Zoho CRMBeginner
SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Monday.comBeginner
ClickUpBeginner

Work Experience

Executive Admin/ Sales Development Representative

HomeXperts USA

Sep 2023 - Sep 2026

Key Achievements:

Key Achievements – Executive Administrative Assistant - Provided administrative and operational support to help ensure smooth daily business operations. - Managed schedules, appointments, follow-ups, and task priorities to support efficient time management. - Maintained accurate records, organized business information, and updated CRM systems to ensure data accuracy and accessibility. - Coordinated communications with clients, prospects, and internal team members to support timely responses and effective collaboration. - Conducted lead research and maintained organized databases to assist with business development and sales activities. - Prepared reports, tracked task progress, and maintained clear documentation to support decision-making and workflow management. - Demonstrated strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a remote work environment. - Adapted to changing business needs while following established procedures and meeting deadlines.

Lead ManagementB2C SalesCold Email OutreachEmail SupportCold CallingWarm Outreach & Appointment SettingB2B SalesLead GenerationCalendar ManagementEmail ManagementData EntryExecutive Assistant Services

Sales Development Representative

Virtual Workforce Professionals

Feb 2021 - Sep 2023

Key Achievements:

## Key Achievements - Generated and qualified leads through consistent outbound calling, prospect research, and follow-up activities. - Engaged homeowners, business owners, and key decision-makers to identify their needs, address initial objections, and assess potential business opportunities. - Scheduled appointments for the sales team by building rapport with prospects and communicating service value effectively. - Maintained accurate CRM records, documented prospect interactions, and managed lead pipelines to support timely follow-ups. - Improved lead management through organized tracking of call outcomes, prospect status, and scheduled callbacks. - Followed established sales scripts and standard operating procedures while adapting conversations to create a more natural and engaging prospect experience. - Supported sales pipeline growth by consistently identifying potential customers and nurturing leads toward the next stage of the sales process.

Quick Stats

Age39 years
English LevelFluent
ID VerificationVerified
Portfolio
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