E-commerce CSR | HIPAA-Certified Medical VA | SMME-commerce CSR | HIPAA-Certified Medical VA | SMM

With over 5 years of experience in customer service, e-commerce support, and operations, I specialize in handling complex escalations, managing customer concerns, and delivering positive results that support client goals. I am experienced in providing chat, SMS, email, and phone support, with a strong focus on customer satisfaction, problem-solving, and team performance. I am proficient in major e-commerce platforms and tools, including Shopify, Recharge, Zendesk, Gorgias, ShipBob, Loop, and Kl... See more