Joanne

Virtual Assistant | CRM & Social Media Support

Joanne

ID Verified
1,700/mo
Mandaue City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I help busy business owners stay organized, maintain a consistent online presence, and keep important client inquiries and follow-ups from falling through the cracks. With experience in virtual assistance, administrative coordination, social media management, sales support, and customer service, I bring organization, communication, and client-focused support to the businesses I work with. Here’s how I can support your business: • Administrative Support — Email and inbox management, calendar s...

Top Skills

Email Support · 10 yearsIntercom · 10 yearsLive Chat Support · 10 yearsLiveChat · 10 yearsOrder Fulfillment · 10 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Email SupportExpert
LiveChatExpert
IntercomExpert
Social Media SupportExpert

Design & Creative

CapCutExpert
Video EditingExpert
CanvaBeginner
Social Media GraphicsBeginner

E-commerce & Marketplace

Order FulfillmentExpert
Order ProcessingExpert
eBayBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner

Finance & Accounting

XeroBeginner

Marketing & Growth

HubSpotExpert
Content StrategyIntermediate
Email MarketingBeginner
Instagram GrowthBeginner
LinkedIn OptimizationBeginner
Community ManagementBeginner
MailchimpBeginner
ActiveCampaignBeginner
Hootsuite/BufferBeginner

Sales & Business Development

Lead GenerationExpert
Cold CallingExpert
Cold Email OutreachExpert
Linkedin OutreachIntermediate
SalesforceBeginner
Apollo.ioBeginner

Software Development

WixBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Research & Information GatheringExpert
Data EntryExpert
CalendlyExpert
Personal Assistant ServicesIntermediate
NotionBeginner
TrelloBeginner
JiraBeginner
AsanaBeginner

Quick Stats

Age40 years
English LevelFluent
ID VerificationVerified