Customer serviceCustomer service
Joan
ID Verified$300
per month
($2/hour)
Profile Description
A dedicated, customer-focused and results-oriented Customer Service Agent with excellent communication, interpersonal and problem-solving skills. Experienced in handling customer enquiries, resolving complaints, providing accurate information and maintaining positive customer relationships. Able to work under pressure, manage multiple tasks and deliver high-quality customer support through phone, email and other communication channels. Committed to customer satisfaction, professionalism and cont...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Work Experience
Customer service
Smarties media
Feb 2012 - Sep 2014
Job Responsibilities:
Respond to customer enquiries through telephone calls, emails, live chat and other communication channels. Handle customer complaints professionally and provide timely solutions. Provide accurate information about company products, services and procedures. Assist customers with orders, payments, account enquiries and service requests. Build and maintain positive relationships with customers. Follo...