Social Media Manager| Social Media AssociateSocial Media Manager| Social Media Associate
Joan
$500
per month
($3/hour)
Profile Description
I have hands-on experience managing social media accounts, creating content, and helping businesses improve their online presence. I have worked with Instagram, Facebook, TikTok, and X, creating posts, reels, and stories, engaging with audiences, and using analytics to track performance. I am results-driven and enjoy looking at numbers such as reach, engagement, and follower growth to understand what works and how to improve. I am creative, organized, and always looking for ways to help brands c...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Marketing & Growth
Virtual Assistance & Admin
Work Experience
Social Media Manager
Brumlex Solutions
Feb 2025 - Present
Job Responsibilities:
● Implement social media strategies that are aligned with business goals. ● Create, schedule, and publish engaging content (posts, reels, stories, partnerships). ● Manage and grow social media accounts across platforms (Instagram, Facebook, TikTok, X). ● Track performance and metrics and prepare reports. ● Identify competitors' strengths, weaknesses, and unique selling points. ● Interact with the...
Customer Support
TIFA Research
Dec 2024 - Dec 2025
Job Responsibilities:
● Responded to customer inquiries regarding accounts, services, orders, and general assistance. ● Investigated and resolved customer issues efficiently while maintaining a positive customer experience. ● Documented all customer interactions, issues, and resolutions accurately in CRM systems. ● Ensured customer satisfaction by delivering clear, professional, and timely responses. ● Maintained a hig...