Virtual Assistant | Graphic Design | SMMVirtual Assistant | Graphic Design | SMM
Jersign
$1,000
per month
($6/hour)
Profile Description
I am a customer service and communications professional with 3 years of BPO experience and a background in team leadership, employee engagement, and multimedia content creation. I have experience supporting international clients, coordinating activities, resolving customer concerns, and working in fast-paced environments. My skills include social media management, graphic design using Canva, short-form video editing using CapCut, and administrative tools such as Excel and Notion. I have also com...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
Data & Analytics
Customer Success
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Virtual Assistance & Admin
Work Experience
Short-Form Video Ads Editor– UGC Style
HCreativeLab
Jun 2026 - Oct 2026
Key Achievements:
Produced 3–4 short-form video advertisements daily for international clients. Edited videos using subtitles, captions, and B-roll footage while following specific brand guidelines. Managed editing workflows and project deadlines to deliver engaging and polished video content efficiently.
Communication & Engagement Specialist
Alorica Teleservices Inc.
Aug 2024 - Jun 2026
Key Achievements:
Facilitated and hosted daily employee engagement activities for approximately 600–1,000 staff, promoting participation and an inclusive workplace. Served as a host and welcome committee representative for international clients and VIP visitors. Coordinated event logistics, vendor relations, participant incentives, and payroll-related requirements. Handling Engagement Page/Group, created event posters and recap videos to promote activities and increase employee engagement.
Customer Service Representative
Alorica Teleservices Inc.
Nov 2022 - Aug 2023
Key Achievements:
Provided customer service support to international clients, addressing customer inquiries and concerns professionally. Applied effective communication and problem-solving skills to assist customers and maintain a positive service experience. Worked in a fast-paced environment while maintaining professional communication standards and focusing on customer satisfaction.
Quick Stats
Certifications
Education
High-school
Polytechnic University of the Philippines
2019 - 2022