General virtual assistantGeneral virtual assistant
Jerome
ID Verified$50,000
per month
($284/hour)
Profile Description
Results-driven and detail-oriented Virtual Assistant with experience in customer service, administrative support, insurance, and employee benefits administration. Skilled in handling inbound and outbound calls, email management, lead follow-ups, appointment setting, data entry, and client communication. Experienced in assisting customers, addressing concerns, maintaining accurate records, and coordinating with teams to ensure efficient daily operations. Adaptable, reliable, and quick to learn ne...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Work Experience
General VA
Noon Dalton Phils
Jul 2021 - Present
Job Responsibilities:
Key Responsibilities Handle inbound and outbound calls, responding to customer inquiries and providing professional assistance. Manage customer emails, support tickets, and follow-ups to ensure timely resolution of concerns. Assist participants with questions regarding FSA, HRA, HSA, COBRA, and commuter benefits. Review benefit claims and supporting documentation for completeness and accuracy....