Jephuneeh

Virtual Assistant

Jephuneeh

ID Verified
500/mo
Baguio City, Philippines
Looking for Part-time
4 hours/day
Availability: US / EU timezone

Profile Description

Versatile Remote Professional with hands-on experience in real estate administrative support, property management platforms, and customer service. Skilled in handling database management, client communications, invoicing, document processing, and platform integrations using tools like Ailo, Vault, NurtureCloud, and Google Workspace. Recognized for high attention to detail, reliability, and the ability to maintain accurate records in fast-paced remote environments.

Top Skills

Airtable · <1 yearCalendar Management · <1 yearCanva · <1 yearData Entry · <1 yearData Mining · <1 year

Skills & Expertise

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Data MiningBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
AirtableBeginner

Real Estate Operations

Real Estate ListingBeginner

Design & Creative

CanvaBeginner

Customer Success

Email SupportBeginner

Work Experience

Virtual Assistant

REassist

Jul 2023 - Present

Key Achievements:

uccessfully managed property management data and administrative workflows for real estate clients, specializing in database migrations, work orders, and invoice entries within Ailo. Handled document compliance in Vault by uploading signed Contracts of Sale, financial statements, and email trails, while accurately processing administration and disbursement fees. Generated Statements of Information using Ignite and efficiently coordinated sales and auction board orders.

Google Sheets (Advanced)Calendar ManagementData EntryCanvaExcel (Advanced)Email ManagementAirtableEmail SupportReal Estate ListingDocument ManagementData Mining

Customer Service Representative

Sitel and Sykes

Sep 2022 - Mar 2023

Key Achievements:

• Assisted customers with technical troubleshooting, product setup, account-related concerns, and basic issue resolution through chat and email channels. • Processed orders, product inquiries, quotations, upgrades, and related sales transactions while ensuring data and order accuracy. • Coordinated with technical, sales, and support teams to escalate complex customer issues and ensure appropriate resolution.

Quick Stats

Age30 years
English LevelBasic
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

University of the Cordilleras

2013 - 2016