Guest Experience SpecialistGuest Experience Specialist
Jenny
ID Verified$900
per month
($5/hour)
Profile Description
I have over 13 years of customer service experience, including 8 years in the short-term rental and hospitality industry. I have a strong background in guest relations, reservation management, handling inquiries, check-in and check-out coordination, and resolving guest concerns while ensuring a smooth and positive guest experience. I have experience working with PMS and reservation platforms such as Guesty, Hostaway, and Uplisting, along with booking channels like Airbnb, [link hidden], and Vrb...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Real Estate Operations
Design & Creative
Virtual Assistance & Admin
Customer Success
Data & Analytics
Work Experience
Guest Experience Specialist
ABODE LA LLC
Aug 2021 - Jul 2005
Key Achievements:
I have a strong background in guest relations, reservation management, handling inquiries, check-in and check-out coordination, and resolving guest concerns while ensuring a smooth and positive guest experience.