Technical Support RepresentativeTechnical Support Representative

Hi, my name is Jennie. I have several years of experience in the customer service industry. I started my career as an inbound customer service representative for a retail account, where I assisted customers with their concerns and provided solutions based on their needs. During the pandemic, for safety reasons, we were transitioned to chat support within the same account. In that role, I handled two customers simultaneously, which helped me develop my multitasking, communication, and problem-so... See more