Jeni

Virtual Assistant, Bookkeeper

Jeni

900/mo
Imus, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Dedicated customer service and technical support professional with over 14 years of experience in telecommunications, car rental services, and financial accounts. Skilled in leadership, process improvement, and technical troubleshooting, with proven expertise in Salesforce, QuickBase, Amazon tools, and U.S. accounting software. Certified in QuickBooks Online (QBO) and QuickBooks Desktop (QBDT), with a strong track record of delivering advanced support and exceptional client satisfaction for fina...

Top Skills

Accounts Payable/Receivable · 10 yearsBookkeeping · 10 yearsLive Chat Support · 10 yearsPayroll Processing · 10 yearsPhone Support · 10 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Technical SupportExpert

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Intermediate

Finance & Accounting

QuickBooksExpert
BookkeepingExpert
Accounts Payable/ReceivableExpert
Payroll ProcessingExpert

Sales & Business Development

SalesforceExpert

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryIntermediate

Work Experience

Subject Matter Expert

Concentrix

Sep 2015 - Present

Phone SupportBookkeepingSalesforceLive Chat SupportAccounts Payable/ReceivableQuickBooksPayroll ProcessingTechnical Support

Quick Stats

Age36 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
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Certifications

Quickbooks Online
QuickBooks Desktop

Education

Associate's Degree

Adamson University

2006 - 2008