Virtual Assistant, Healthcare VAVirtual Assistant, Healthcare VA

Key Achievements:

Coordinated project workflows by creating task cards, assigning tasks, monitoring deliverables, and communicating updates with executives and creative team members via Slack. Managed client social media activities, including content scheduling, engagement, and content calendar maintenance, while supporting creative production using Canva and CapCut.

Key Achievements:

Provided administrative support in documentation, reporting, payroll encoding, and compliance-related tasks while coordinating recruitment activities from job posting through onboarding. Organized business records and assisted management with administrative and operational requirements to support daily business operations.

Key Achievements:

Provided virtual accounting and administrative support, including bookkeeping, payroll, invoicing, and financial records management using QuickBooks Online. Processed financial data, maintained accurate and organized records, and supported logistics tracking and coordination across multiple tasks

Key Achievements:

Processed 30+ medical claims daily while maintaining 95% accuracy, reviewing healthcare benefits, coverage details, and patient responsibility information. Utilized the WGS tool to analyze claims, ensure accurate processing, and support operational efficiency.

Key Achievements:

Sourced and screened candidates through job boards, maintained accurate applicant records, and coordinated interviews, scheduling, follow-ups, and communications with candidates and internal stakeholders. Managed multiple recruitment tasks while ensuring organized documentation, timely follow-through, and efficient recruitment coordination.

Key Achievements:

Contacted U.S. insurance providers to verify patient benefits and eligibility for durable medical equipment (DME), ensuring accurate coverage information. Maintained up-to-date case documentation and tracked updates in Salesforce while processing 30+ orders daily with a focus on accuracy and efficiency.

Key Achievements:

Handled 30–40 inbound calls daily from dental professionals, addressing benefits and eligibility inquiries while ensuring compliance with HIPAA requirements. Accurately documented call details and contributed relevant information to the team knowledge base to support efficient information sharing and service delivery.