Virtual Assistant, Customer Service AssociateVirtual Assistant, Customer Service Associate
Jedrome
ID Verified800/mo
Hagonoy, Bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
Driven, strategic leader skilled in cross-functional collaboration and delivering key business results.
Top Skills
Data Entry · 6 yearsEmail Management · 6 yearsEmail Support · 6 yearsExcel (Advanced) · 6 yearsGoogle Sheets (Advanced) · 6 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Email ManagementExpert
Data EntryExpert
Executive Assistant ServicesAdvanced
Calendar ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
ClickUpAdvanced
Monday.comAdvanced
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportAdvanced
ZendeskAdvanced
Data & Analytics
Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Work Experience
Administrative Assistant
TWFG - E&L Insurance Services
May 2023 - Jun 2026
Key Achievements:
Managed P&C policy documentation, endorsements, and carrier workflows efficiently.
Executive Assistant ServicesDocument ManagementPersonal Assistant ServicesTrelloCalendar ManagementMeeting CoordinationAsanaClickUpEmail ManagementData EntryNotionMonday.comGoogle Sheets (Advanced)Phone SupportZendeskEmail SupportExcel (Advanced)
Technical Support/Customer Care
Alorica
Oct 2019 - Feb 2022
Key Achievements:
Resolved technical issues, delivered multi-channel support, and managed tickets effectively.
Technical SupportPhone SupportEmail ManagementData EntryEmail SupportZendesk
Quick Stats
Age38 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Education
High-school
Sta. Monica High School
2000 - 2004