VA Customer Support with Sales

Jean

ID Verified
1,200/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have been a customer service representative for more than 10 years now and now wanting to present my qualifications for your consideration. I am enthusiastic about providing exceptional service, fostering positive interactions and helping customers resolve their concerns in a friendly and efficient manner. Throughout my career, I have developed a strong foundation in engaging with diverse groups of people. I pride myself on being approachable and responsive, ensuring that each customer interac...

Top Skills

Cold Calling · <1 yearLead Management · <1 yearPhone Support · <1 yearTechnical Support · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Lead ManagementBeginner
Technical SupportBeginner

Sales & Business Development

Cold CallingBeginner

Work Experience

VA Customer Support w/ SALES

direct client

Oct 2023 - Present

Key Achievements:

Had an extensive experience managing, developing, and operating e-commerce websites tailored specifically for the automotive and industrial sectors.

Phone SupportCold CallingLead Management

Online English teacher

51Talk

Oct 2015 - May 2020

Key Achievements:

Specialized in providing learners live ONLINE English lessons. Handled students from different levels; 0 – advanced; and of different profession with the adult ones.

Customer Service Representative

SYKES ASIA INC.

Sep 2008 - Oct 2009

Key Achievements:

Provided effective and timely resolution for customer inquiries Completed ongoing trainings to stay abreast of product, service and policy updates

Phone Support

Quick Stats

Age43 years
English LevelConversational
ID VerificationVerified