Customer ServiceCustomer Service
Jean
ID Verified100/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$100
per month
($1/hour)
Member since October 2026
Profile Description
Signifyd Chargeback- Managed and investigated chargeback cases by evaluating fraud and transaction evidence. Customer Service Associate - Assisted customer with order and logistics tracking via phone. Chat support- Handled real-time inquires regarding complex optical prescription and product specifications.
Top Skills
Live Chat Support · 2 yearsLiveChat · 2 yearsZendesk · 2 yearsEmail Support · <1 yearPhone Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Work Experience
Signifyd chargeback
Taskseveryday
Aug 2025 - Jan 2026
ZendeskEmail Support
Customer Service Associate
TechMahindra
Apr 2022 - Jun 2025
Live Chat SupportEmail SupportZendeskPhone SupportLiveChatSocial Media Support
Quick Stats
Age29 years
English LevelBasic
ID VerificationVerified