Real Estate - Virtual AssistantReal Estate - Virtual Assistant
Joseph
ID Verified$1,000
per month
($6/hour)
Profile Description
Detail-oriented Virtual Assistant with 9+ years of experience in customer service, administrative support, mortgage processing, and property management. Skilled in tenant, owner, and vendor communication, maintenance coordination, document management, and property management systems, including AppFolio, LeadSimple, and ShowMojo. I prefer a full-time remote position where I can apply my administrative, communication, and property management skills. I value clear expectations, teamwork, reliabili...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Real Estate Operations
Virtual Assistance & Admin
Work Experience
Real Estate VA/ Property Management Support
Virtually Incredible
Nov 2025 -
Key Achievements:
1 Managed communications with tenants, property owners, vendors, and other stakeholders through phone, email, and text. 2 Responded to tenant inquiries, property concerns, and owner requests while providing professional and timely customer support. 3 Coordinated maintenance requests by documenting reported issues, gathering details, and communicating with property managers and service vendors. 4 Created and updated maintenance work orders for issues such as HVAC concerns and irrigation systems. 5 Followed up with vendors regarding service appointments, work progress, and maintenance-related updates. 6 Maintained accurate property records, tenant information, owner details, and communication logs using property management systems. 7 Managed guest cards, prospect inquiries, and property listing information through AppFolio and other property management platforms. 8 Supported property marketing and leasing activities by providing prospective tenants with listing details and self-tour instructions. 9 Coordinated HOA-related communications, compliance notices, and requests for supporting documentation. 10 Organized documents and tracked outstanding requests to ensure timely follow-up and resolution. 11 Used property management and communication tools, including AppFolio, LeadSimple, ShowMojo, PetScreening, Podium, RingCentral, and SharePoint. 12 Assisted with owner inquiries regarding property management services, management plans, leasing options, and applicable fees. 13 Helped maintain positive tenant and owner relationships through responsive communication, issue tracking, and consistent follow-through.