Virtual Assistant, Customer Service, Sales RepresentativeVirtual Assistant, Customer Service, Sales Representative

My journey in the industry started at VXI, where I spent a year as an AT&T Sales and Billing Representative. In this inbound phone role, I mastered the art of active listening, resolved complex billing discrepancies, and consistently met my sales targets by identifying the right solutions for customers. Most recently, I spent two years and five months at Ibex as an Insurance Sales Representative. This role truly expanded my skill set, as I handled a blended multi-channel setup of both inbound an... See more