Customer support, Virtual assistant, Chat supportCustomer support, Virtual assistant, Chat support
Jaynell
ID Verified$800
per month
($5/hour)
Profile Description
Decade of experience in customer service. I remain a highly motivated and responsible professional.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Customer Service
Foundever
Jan 2021 - Sep 2026
Key Achievements:
I started as technical support, mastering troubleshooting, booking repairs, and leveraging discounts to retain customers. It transitioned into pre-sales. I was able to build a diverse skill set spanning inbound and outbound operations, logistics management, live chat support, CRM tools, and price-matching strategies.
Property Manager
Zenrooms Services
Sep 2018 - Jun 2021
Key Achievements:
As Property Manager we are responsible for hotel operations, enforcing strict room quality standards, and managing relationships with hotel partners. This role heavily focuses on short-term rental and high-volume hospitality management. Tools used: Slack, Excel, Software & Technology Tools
Concierge
Century Properties
May 2016 - Aug 2018
Key Achievements:
As residential concierge we are the primary point of contact for any inquiries. Managing incoming packages, coordinating with maintenance and housekeepers, welcoming visitors, external contractors, and assisting residents with daily errands. We builds long-term relationships with permanent residents to make their daily lives seamless and secure.
Quick Stats
Education
Bachelor's Degree
Our Lady of Fatima University
2012 - 2015