Jaymichael

Virtual Assistant, Custom Service Representative

Jaymichael

ID Verified
2,000/mo
CEBU CITY, Philippines
Looking for Full-time
10 hours/day
Availability: Asia timezone

Profile Description

A position of Customer Service Representative where my excellent problem resolution skills and product based knowledge will be used to gain new customers and retain existing ones.

Top Skills

B2C Sales · <1 yearCustomer.io · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Customer.ioBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Lead ManagementBeginner

Virtual Assistance & Admin

Personal Assistant ServicesBeginner
Data EntryBeginner
Document ManagementBeginner
Email ManagementBeginner
NotionBeginner
Monday.comBeginner

Sales & Business Development

NegotiationBeginner
B2C SalesBeginner

Work Experience

Customer Service Representative

Teleperformance

Sep 2018 - Dec 2019

Key Achievements:

Learned how to handle customers on their health care inquiries. Also handled Escalations

Phone Support

Quick Stats

Age28 years
English LevelConversational
ID VerificationVerified