Track and Trace Account Supervisor

Jay

ID Verified
1,000/mo
Dumaguete City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

● TMS / Freight Management Software ● Performance analysis ● CRM & Ticketing Systems ● Quality assurance ● Carrier Management and Incident Escalation ● Logistics, Dispatching FTL

Top Skills

Phone Support · 10 yearsHelp Scout · 4 yearsTechnical Support · 3 yearsEmail Support · 2 yearsIntercom · 2 years

Skills & Expertise

Customer Success

Phone SupportExpert
Help ScoutAdvanced
Technical SupportAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
LiveChatIntermediate
IntercomIntermediate
Ticket ManagementBeginner

Work Experience

Account Supervisor

Smiles on Demand

Aug 2015 - Sep 2026

Live Chat SupportEmail SupportHelp ScoutPhone SupportTechnical SupportIntercomTicket ManagementLiveChat

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified
Portfolio
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