Jason

CSR | Technical Support | Back Office | Email Support

Jason

500/mo
Dauin, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a graduate of Bachelor of Science in Information Technology with professional experience in the BPO industry. Throughout my previous roles, I have developed strong communication, organizational, problem-solving, and technical skills, as well as the ability to handle information accurately and efficiently. I am a hardworking, detail-oriented, and adaptable individual who is willing to learn and take on new challenges.

Top Skills

Email Support · 5 yearsPhone Support · 5 yearsTechnical Support · 5 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert
Technical SupportExpert

Work Experience

Email Support | Back Office | Technical Support Tier 3

ECE Contact Centers

May 2021 - Sep 2026

Key Achievements:

-Top Quarterly Employee -Employee of the Year 2024

Email SupportPhone SupportTechnical Support

Customer Service Representative Technical Support Level 1-3 | Email Support | Inbound | Outbound Sales Support

Qualfon Philippines Inc.

Nov 2011 - Jan 2017

Email SupportPhone SupportTechnical Support

Type Setter S600

SPi Global (Now Straive)

Feb 2009 - Nov 2011

Quick Stats

Age39 years
English LevelConversational
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Negros Oriental State University

2004 - 2008

High-school

Maryknoll High School of Panabo

2000 - 2004