Executive AssistantExecutive Assistant

Key Achievements:

As an Executive Assistant at Rise Initiative, I drove digital marketing, event execution, and operational efficiency by scaling monthly webinar attendance to 190+ RSVPs per session through ClickUp, Zoom, and social media campaigns, while boosting partner engagement for a 4,500+ contact database with Wix newsletters and targeted EDMs. I successfully handled logistics, ticketing, and marketing for major leadership conferences within two months, coordinated executive dinners across five Australian cities, and optimized daily operations by streamlining Google Calendar schedules, triaging inboxes, maintaining Wix CRM databases, answering website queries, and organizing Google Drive digital assets. Additionally, I boosted brand visibility and qualified leads by managing LinkedIn lead generation, Canva content creation, and cross-channel social media scheduling. I initially worked with an electrical company who supplies electrical support and services to their real estate partners. As an Admin Assistant at Sparks Power, I commenced electrician dispatch and route planning in Asana while generating client quotes and job orders in SimPro. I handled financial administration by processing client invoices and executing bank reconciliations in Xero to ensure error-free financial accounting, and managed process documentation by updating SOPs in Asana to build a centralized knowledge base that streamlined team workflows.

Key Achievements:

As a Virtual Assistant with TOA Global, I successfully managed administrative, financial, and compliance workflows for my client who was a financial advisor and a CEO by handling customer registrations, data entry, basic lodgments via Xero, and payroll timesheets, while designing task templates in Karbon and organizing filing systems. Additionally, I drove lead generation on LinkedIn through direct outreach and pitch presentations, created written content including social media posts, news articles, meeting minutes, and client communications, and managed our LinkedIn strategy while editing short-form marketing videos using Fathom and Descript.

Key Achievements:

As a Customer Service Representative at AT&T under Sutherland Global Services, I drove customer satisfaction and revenue growth by efficiently handling high-volume calls for AT&T services, billing, equipment, and roaming. I processed payments, upgrades, and service orders accurately while applying innovative sales strategies to expand account product adoption.