Jaczinth

Virtual Assistant Customer Service

Jaczinth

ID Verified
850/mo
manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and customer-focused professional with experience in passenger services, customer support, and team coordination. Skilled in handling inquiries, resolving concerns, managing time-sensitive tasks, and maintaining accurate information. Organized, adaptable, and eager to contribute strong communication, problem-solving, and administrative skills to a remote customer service or virtual assistant role.

Top Skills

Calendar Management · <1 yearCalendly · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Monday.comBeginner
CalendlyBeginner
TrelloBeginner

Work Experience

Passenger service Agent

Macro Asia Airport Services

Feb 2025 - Sep 2026

Key Achievements:

Provided efficient and professional passenger assistance in Air Canada’s Manila operations. Handled check-in, boarding, baggage concerns, and passenger inquiries while maintaining service quality. Coordinated with different airport teams to help resolve passenger concerns and operational issues. Maintained accuracy and professionalism in a fast-paced, time-sensitive airport environment.

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified
Portfolio
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