JACQUALINE

VIRTUAL ASSISTANT

JACQUALINE

450/mo
NAIROBI, Kenya
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

I am a versatile and proactive professional with a background in administration, executive support, operations, sales and customer relations. I bring practical experience in keeping daily operations organized, coordinating tasks, supporting management, handling client enquiries and ensuring things run smoothly. I am approachable, dependable and comfortable taking initiative, while also knowing the importance of teamwork and attention to detail. With my experience across different industries and ...

Top Skills

Airbnb · <1 yearCalendar Management · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
ZendeskBeginner
LiveChatBeginner

Human Resources

RecruitmentBeginner

Real Estate Operations

AirbnbBeginner

Specialized Skills

OnboardingBeginner
Performance ManagementBeginner
Employee RelationsBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner

Work Experience

CLIENT RELATIONSHIP AND OPERATIONS ASSOCIATE

REFRAME STUDIO

Nov 2024 - Feb 2025

Job Responsibilities:

Provided administrative and project coordination support, helping organize schedules, manage documentation, coordinate meetings and maintain communication with clients and stakeholders. Assisted with tracking project activities, organizing work materials and ensuring tasks and follow-ups were handled in an organized and timely manner.

Email SupportSocial Media SupportEmployee RelationsDocument ManagementMeeting CoordinationPersonal Assistant Services

ASSISTANT SALES MANAGER

LIFESTYLE VILLAS

Jan 2024 - Nov 2024

Job Responsibilities:

Supported sales and daily villa operations by managing guest enquiries and bookings, coordinating property viewings and preparing villas for client visits. Worked closely with clients, suppliers and other stakeholders, arranged meetings, assisted with procurement and monitored operational expenses to ensure properties were well prepared and clients received a good experience.

Social Media SupportAirbnbCalendar ManagementEmail SupportMeeting CoordinationPersonal Assistant Services

MANAGING SUPERVISOR

XS MILLIONAIRES CLUB

Mar 2022 - Nov 2022

Job Responsibilities:

Oversaw daily club operations and supervised staff across different departments, including waiters, bartenders, dancers, security and hookah attendants. Managed staff schedules, inventory, supplies, VIP seating arrangements and events. I also assisted with recruitment, staff coordination, resolving workplace issues and ensuring a positive customer experience.

Employee RelationsSocial Media SupportPerformance ManagementMeeting CoordinationRecruitment

ADMINISTRATIVE ASSISTANT

WIMAR FLOWERS LTD

Feb 2014 - Jun 2018

Job Responsibilities:

Provided administrative and executive support to company directors, managing correspondence, scheduling meetings, preparing reports and maintaining important company records. Also coordinated travel arrangements, handled invoices and expense records, organized contracts and ensured the smooth running of daily office activities.

Email SupportEmployee RelationsCalendar ManagementTravel PlanningEmail ManagementMeeting CoordinationDocument ManagementPersonal Assistant Services

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified