Virtual Assistant | Lead Generation, Cold Calling, AppointmeVirtual Assistant | Lead Generation, Cold Calling, Appointme
Jacob
$1,800
per month
($10/hour)
Profile Description
Are you looking for a reliable and experienced Virtual Assistant to help manage your daily operations, generate leads, support customers, and keep your business organized? I’m a results-driven Virtual Assistant with 5 years of VA experience and 8 years of BPO experience, specializing in administrative support, customer service, lead generation, cold calling, appointment setting, and client communication. I have experience supporting businesses in real estate, healthcare, home services, and leg...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Real Estate Operations
Work Experience
Business Development Lead
Future Psychiatry
Aug 2026 - Nov 2026
Job Responsibilities:
Lead Generation & Business Development: Conducted outbound outreach, prospecting, and lead qualification to build referral partnerships and generate business opportunities. CRM & Pipeline Management: Tracked leads, managed prospect databases, scheduled callbacks, monitored follow-ups, and maintained accurate pipeline records. Client Communication & Administrative Support: Managed emails, Spruce...
Customer Support I Administrative Virtual Assistant I Lead Intake
Kaminskiy Care and Repair - Handyman Services
Nov 2024 - Aug 2026
Job Responsibilities:
Handled customer inquiries, incoming calls, and service requests for a handyman company. Managed lead intake, collected customer details, and coordinated service appointments and follow-ups. Provided administrative support, maintained customer records, and communicated with clients to ensure smooth service coordination and customer satisfaction.
Real Estate Virtual Assistant | Lead Generation & Appointment Setting
Motor City Rehab LLC
Oct 2022 - Oct 2024
Job Responsibilities:
Generated and qualified leads for property management teams by handling inbound calls and providing prospective tenants with property details, pricing, amenities, and community features. Conducted phone and online outreach to prospective tenants, scheduled appointments, and coordinated property tours to support leasing operations. Supported real estate marketing initiatives by promoting resident...
Client Advocacy I Medical Records Retrieval | Legal Admin Support
Morgan and Morgan Law Firm
Oct 2020 - Oct 2022
Job Responsibilities:
Scheduled and confirmed appointments between clients and healthcare providers for legal cases. Coordinated medical records retrieval, documentation requests, and follow-ups with healthcare facilities and legal teams. Communicated with clients, medical offices, and legal professionals to provide case updates and resolve inquiries. Supported legal administrative operations through records managem...
Case Manager
Airbnb
Apr 2019 - May 2020
Job Responsibilities:
Managed inbound customer support calls for Airbnb guests, handling reservations, booking modifications, cancellations, and general inquiries. Provided case management by resolving guest complaints, refund requests, and policy-related issues while ensuring timely resolution and customer satisfaction. Coordinated with internal support teams to investigate complex cases, escalate concerns, and deli...
Marketing Associate
RealPage
Mar 2016 - Dec 2018
Job Responsibilities:
Generated leads for property management teams by handling inbound calls, qualifying prospective tenants, and providing information on property features, pricing, amenities, and benefits. Conducted phone and online outreach to prospective residents, scheduled property tours, and coordinated leasing appointments. Supported real estate marketing efforts by promoting residential communities, engagin...